Warranty
Warranty Timeline
- One year conditional warranty is offered on all our eyewear, applicable from the date of delivery.
Warranty Includes:
- This warranty includes: damages caused to the product due to corrosion, rusting, coating burst/peel off, peeling of color and color fading.
Warranty Excludes:
- The Tinted Story warranty does not cover: Product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories, improper use or storage of the product; unauthorized modifications or repairs; normal wear & tear.
Warranty Conditions:
- This warranty will automatically terminate on the expiry of the warranty period.
- This warranty is valid only when purchased through www.thetintedstory.com
- The decision of the company on the nature of the defects and applicability of the warranty will be final.
- The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages
- Please note, for replacement against warranty, shipping charges for both ways are to be borne by customers.
Warranty Requirements:
- Please ensure all three requirements below are met for us to process your warranty claim:
- Please email the pictures of the product to be duly validated to support@thetintedtory.com along with the Order ID and registered Email ID.
- Pack all the product properly in One single box to avoid any transit related damage.
- Please send back all accessories received along with the product to avoid any delays in claim.
- One year conditional warranty is offered on all our eyewear, applicable from the date of delivery.
Warranty Includes:
- This warranty includes: damages caused to the product due to corrosion, rusting, coating burst/peel off, peeling of color and color fading.
Warranty Excludes:
- The Tinted Story warranty does not cover: Product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories, improper use or storage of the product; unauthorized modifications or repairs; normal wear & tear.
Warranty Conditions:
- This warranty will automatically terminate on the expiry of the warranty period.
- This warranty is valid only when purchased through www.thetintedstory.com
- The decision of the company on the nature of the defects and applicability of the warranty will be final.
- The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages
- Please note, for replacement against warranty, shipping charges for both ways are to be borne by customers.
Warranty Requirements:
- Please ensure all three requirements below are met for us to process your warranty claim:
- Please email the pictures of the product to be duly validated to support@thetintedtory.com along with the Order ID and registered Email ID.
- Pack all the product properly in One single box to avoid any transit related damage.
- Please send back all accessories received along with the product to avoid any delays in claim.
