Shipping Policy

We know you are excited to receive your order and aim to dispatch what you order before 12 pm on the same day. Most prepaid orders are shipped the next day except orders placed on Saturday which are shipped on Monday.

Delivery is fully trackable – we'll email you a link to your tracking information once your parcel has left the warehouse. You can also track your order through our website >> Order Tracking

Shipping is free for all Prepaid orders. Cash on Delivery is free of cost for orders above Rs. 699 (COD is available for certain pin codes)

Prepaid Express Delivery will be charged at Rs. 150 *(Delivery takes 1-3 business days- Depending on the Pin-Code)*

Delivery time for Preccripiton Glasses would take 5 to 7 business days.

*Please note - in any case if the delivery is delayed by our partner, the Express delivery charges will be refunded

*Please note business days are considered Monday to Friday 0900-1800 hrs. 

* If express delivery is not possible at a pin-code TTS team will call for confirmation*

What happens on the day of delivery?

A signature may be required on receipt.

You may be presented with additional delivery features, so be sure to check your tracking to see what options are available to you.

If you're not available to take delivery of your parcel, our delivery partner will make three attempts before returning the order to us. If you ask us to reship, we will be happy to do so at a small fee.

Just one more thing...

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions / current pandemic conditions, will mean that these delivery services are not available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. The Tinted Story cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.